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The future of communicating with customers rests in engaging with them thro

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversa
Posted 1 month, 3 weeks ago

At least in Russia, you cannot just go and tap into someone's phone convers

At least in Russia, you cannot just go and tap into someone's phone conversation without a warrant issued by court. That's more or less the way a civilized society should go about fighting terrorism.
Posted 1 month, 3 weeks ago

Sometimes poetry is inspired by the conversation entered into by reading ot

Sometimes poetry is inspired by the conversation entered into by reading other poems.
Posted 1 month, 3 weeks ago

I've been reading poetry publicly for 20 years, and this is what you do - y

I've been reading poetry publicly for 20 years, and this is what you do - you express, you sometimes dig a bit to get a conversation started. That's the point of poetry. You're supposed to go, 'Hmmmm,' and 'Woooh!'
Posted 1 month, 3 weeks ago

The biggest mistake is believing there is one right way to listen, to talk,

The biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship.
Posted 1 month, 3 weeks ago

A person isn't who they are during the last conversation you had with them

A person isn't who they are during the last conversation you had with them - they're who they've been throughout your whole relationship.
Posted 1 month, 3 weeks ago

It's very difficult, I think, especially on two cellphones, to have a roman

It's very difficult, I think, especially on two cellphones, to have a romantic conversation.
Posted 1 month, 3 weeks ago

Being black, Latino, or Asian is not a genre. Romantic comedies, thrillers,

Being black, Latino, or Asian is not a genre. Romantic comedies, thrillers, action - those are genres. I think there's a lot of people who want to have the conversation. I don't think people are afraid of it, I just think it's the time to have that conver
Posted 1 month, 3 weeks ago

The creative process is mysterious; a conversation, a ride in the car, or a

The creative process is mysterious; a conversation, a ride in the car, or a melody can trigger something.
Posted 1 month, 3 weeks ago

I think that just sitting down and having casual conversation is the hardes

I think that just sitting down and having casual conversation is the hardest stuff to do. But the extremes? I know what it feels like to come racing around the corner at 90 miles an hour, sliding the car sideways. I know what gear I'm hitting it in when I
Posted 1 month, 3 weeks ago

The most influential of all educational factors is the conversation in a ch

The most influential of all educational factors is the conversation in a child's home.
Posted 1 month, 3 weeks ago

Your goal in an online dating profile and in your first message to somebody

Your goal in an online dating profile and in your first message to somebody is to strike up a conversation.
Posted 1 month, 3 weeks ago

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